Installing SmarterMail

The process of installing SmarterMail 6.x is almost identical to that of SmarterStats 5.x in the previous chapter; however, there are some differences, including the steps for activating the license. As such, it is advisable that you read through this chapter if you are not familiar with the entire SmarterMail 6.x setup.


  • 2 tbs of seasoned salt
  • 1 SmarterMail 6.x Download, License
  • 1 SmarterTools Username & Password
  • 1 website/app pool setup in IIS7
1. If your received a SmarterBundle from SmarterTools with your dedicated/VPS purchase from us, you will need to locate the download and licensing email you received from SmarterTools. This email will provide you with the direct URL to download the latest version of SmarterStates. Alternately, you can visit the SmarterTools website and locate the SmarterStats product page to find the download location. Be sure to visit the download location with your server’s web browser. Step 1
2. Once you download the file, click “Run.” Step 2
3. You may encounter a security warning confirming that you do, in fact, wish to run the software. Click “Run.” Step 3
4. Once the SmarterMail wizard appears, click “Next.” Step 4
5. You will then need to Accept the terms of the license agreement, then click “Next.” Step 5
6. Next, you can select a destination folder for the installation, or click “Next” to use the default location (recommended). Step 6
7. Once the wizard is complete, click “Finish.” Step 7
8. A new browser page will open, letting you know that SmarterMail is initializing, after which you will be prompted with a Welcome screen. From here, you will need to provide your SmarterMail 6.x License key, which you can locate in the SmarterBundle email you received from SmarterTools. After you enter in the key, click “Next.” Step 8 *If you do not provide a license key, your SmarterMail installation will operate as a Free edition. For more information about the Free edition, please visit the SmarterTools website.
9. Next, you will need to provide the email address and password associated with your SmarterBundle, which is located in the same email as your SmarterMail 6.x license key. Once you provide that information, click “Next.” Step 9
10. On the next page, you will need to provide an admin password for the mail server. You may also change the Hostname and Username if you wish. Once done, click “Next.” Step 10
11. Next, provide the IP addresses for your primary and secondary DNS. Although we have not yet set up DNS records on the server, go ahead and provide the two IP addresses you plan on using as your primary and secondary DNS. This will usually be the included IP addresses you received with your server purchase. Step 11
12. The next step will be your SmarterMail paths. Unless you have a specific reason for changing what is already shown, click “Next.” Step 12
13. If you would like to enable ClamAV (anti-virus software), click the checkbox; then click “Next.” Step 13
14. Select a spam profile, then click “Next.” Step 14
15. If you would like to enable Greylisting on the server, click the checkbox; then click “Finish.” Step 15
16. Now, for better performance, we’ll want to turn off the built-in web server for SmarterMail and then configure it to run in IIS. To do this, go to your server’s start menu, then click “Computer.” Step 16
17. Double-click on “SYSTEM (C:)” Step 17
18. Double-click “Program Files (x86).” Step 18
19. Double-click “SmarterTools.” Step 19
20. Double-click “SmarterMail.” Step 20
21. Double-click “Web Server.” Step 21
22. Double-click “STWebConfig.” Step 22
23. On the “Web Server Config” dialog box, click “Stop.” This will stop the SmarterMail web server. Step 23
24. On the “Startup Mode” dropdown, select “Disabled.” Step 24
25. Click “Apply.” Step 25
26. Click “Close.” Step 26
27. Open up (or go to) IIS Manager, which you can reach from the Start Menu > Administrative tools. Step 27
28. In IIS Manager, on the Connections pane, click on “Sites.” Step 28
29. On the Actions pane, click “Add Web Siteā€¦” Step 29
30. On the “Add Web Site” dialog box, enter in SmarterMail for the “Site name” field. The “Application Pool” field will auto-populate with the same name. Step 30
31. For “Physical path,” click the browse button. Step 31
32. Browse to C: > Program Files (x86) > SmarterTools > SmarterMail > MRS. Then click "OK." Step 32
33. Under the “Binding” section, select an IP address from the dropdown that is different from the one you used for your SmarterStats server. Note that the port number is “80.” Step 33
34. Click “OK.” Be sure that the checkbox for “Start Web site immediately” is checked. Step 34
35. Your SmarterMail installation is now complete. You can access your SmarterMail server by visiting your IP address via port 80; for example
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