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The Small Business Observer - August 2013 Issue
The SB Authority Index for June 2013 shows slight growth from last month. -more-

Small businesses underutilize social media and are not concerned about online security. -more-

FREE access to business intelligence at your fingertips. Learn about The Newtek Advantage–run your business on the go! -more-

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Large Companies and SMBs' Social Usage Differs

Large Companies and SMBs' Social Usage Differs
Business social tools are defined by Microsoft as technologies that enable business collaboration and communication, such as intranets, video conferencing, and social networks. 
Read about Large Companies and SMBs' Social Usage Differs


Obamacare Employer Mandate Delayed Until 2015

Obamacare Employer Mandate Delayed Until 2015
The administration has delayed a key provision in ObamaCare, the “Employer Mandate.” All businesses with over 50 employees must provide health insurance to their staff or face fines up to $3,000 per employee. 
Read about Obamacare Employer Mandate Delayed Until 2015


How to Reject a Job Candidate the Right Way

How to Reject a Job Candidate the Right Way
Being treated poorly after applying for a job always makes for a good story and word travels fast, thanks to social media.  
Read about How to Reject a Job Candidate the Right Way


How to Fire a Bad Client

How to Fire a Bad Client
Some clients are easy to work with, others may be more of a hassle than an asset to your business. Here are tips for taking action—before, during, and after the firing. 
Read about How to Fire a Bad Client


Should You Give Employees Summer Fridays Off?

Should You Give Employees Summer Fridays Off?
While the mention of extra time off will likely make your staff smile, as a business owner, you’re probably wondering how much this happiness will cost you. Is it worth it? 
Read about Should You Give Employees Summer Fridays Off?


Microsoft Denies Claims of PRISM Involvement

Microsoft Denies Claims of PRISM Involvement
Citing “top-secret documents” as evidence, the Guardian published a story earlier this week stating that Microsoft has “collaborated closely with U.S. intelligence services to allow users’ communications to be intercepted.” 
Read about Microsoft Denies Claims of PRISM Involvement


Summer Reading to Help Grow Your Business

Summer Reading to Help Grow Your Business
Kids aren't the only ones with summer reading lists nowadays. Here are suggestions for interesting, informative, and currently popular business books. 
Read about Summer Reading to Help Grow Your Business


Don't Get Trapped Competing on Price Alone

Don't Get Trapped Competing on Price Alone
Competing on price alone is a strategy almost always guaranteed to fail.  
Read about Don't Get Trapped Competing on Price Alone


Customer Service: Most Unsatisfying Position

Customer Service: Most Unsatisfying Position
Although 19 percent of the respondents surveyed agreed that employers are willing to provider higher wages than a year ago, 60 percent say they don’t feel their employers are willing to provide the needed time and training to support their jobs. 
Read about Customer Service: Most Unsatisfying Position


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